3/5/2023 0 Comments Peek pro loginShe is also a local tour guide for Montreal Food Tours and the founder of Turque & Bicycle Experiences. Emilie previously worked for Bus Tours of Old Quebec and acquired her apprenticeship as a guide through JPdL. She has an Associate of Arts and Sciences from Johnson and Wales University and lives in Miami with her husband, two daughters, and six cats.Įmilie Pelletier is responsible for Business Development at Cyclo Services, helping visitors explore Quebec City through cycling tours, bike rentals, and sustainable tourism. Michelle is also the President of Miami Beach 411 and thrives on change, providing exceptional service, and finding new ways to become better at what she does. Visit our Skift Global Forum site for more details about 2017 events, including our London event in April of 2017.Michelle Moore is a Vacation Planner and President of Miami Tour Company, a group of friendly and professional tour guides with complementary skills offering bus tours. Read more coverage of Skift Global Forum 2016.Īt this year’s Skift Global Forum in New York City, travel leaders from around the world gathered for two days of inspiration, information, and conversation for panels such as this as well as solo TED-like talks on the future of travel. “There’s an opportunity for everybody to sell more of these activities online, but they need to know what’s available, and Peek Pro provides that.” “It’s so fragmented right now,” said Bashir. ![]() On the industry side, the company is focused on partnering with more tour operators to build a deeper inventory of more local experiences on the Peek Professional network. Looking ahead on the consumer side, Peek is working toward helping travelers better personalize the search and booking experience. Bashir gave an example where a zipline company can have customers sign waivers on an iPhone in the middle of a rainforest canopy, with all of the information saved in the cloud indefinitely. Peek’s value is giving utility to tour operators, much like OpenTable does for restaurants, especially for businesses operating in difficult locations. “We embraced mobile, and we did a good job of actually seeing the opportunity for helping operators get online.” “It was a mixture of product as well as timing,” Bashir said. Seeing such a delta between online supply and demand, Peek launched in 2012 as a reseller platform for tour operators to manage, sell, and track their product online, with a vision to leverage the rise of in-destination mobile bookings for travelers on the go. About 75 percent of consumers book activities in a six-hour window, but more than 80 percent of tour operators don’t have real-time online booking capabilities. The big challenge is real-time inventory. This fall, Peek raised another $10 million in a Series A funding round.ĭuring the Skift Global Forum 2016 in New York City in September, Skift CEO and founder Rafat Ali sat down with Ruzwana Bashir, CEO and co-founder of Peek.īashir emphasized that tours and activities is a $100 billion global market, and yet less than one percent of that business is being sold by the industry’s top three resellers today. ![]() ![]() While many companies have come and gone trying to build online booking platforms for the tours and activities market, Peek has hung in there by developing both the back-end infrastructure and consumer-facing marketplace to connect buyers and sellers.
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